Empowering Field Sales and Service Teams

In the competitive arena of field sales and service, prompt customer response and efficient journey planning are key to success. Geotrac, in partnership with Geotab, brings advanced telematics solutions to the field, enabling real-time fleet visibility and enhanced operational efficiency that can transform your customer service experience.

Benefits of Telematics in Field Sales and Service:

1. Improved Response Times and Customer Service: Gain real-time visibility over your fleet, allowing you to dispatch the nearest vehicle and respond more swiftly to customer needs. This results in faster service delivery, higher customer satisfaction, and increased business opportunities.

2. Efficient Route Planning and Monitoring: Plan out routes efficiently and compare actual routes taken against the planned ones. This helps in optimising drivers’ journeys, reducing travel time, and saving fuel costs. GeoTrac and Geotab’s system enables you to streamline route planning and execution, ensuring your team is always on the most efficient path.

3. Advanced Geofencing and Location Monitoring: With Geotab’s geofencing capabilities, monitor when your drivers arrive and leave customer premises. This level of detail aids in accurate billing, operational transparency, and enhanced service delivery. The system’s in-cab display extends functionalities, including two-way messaging for driver communication and re-routing, ensuring constant connectivity and flexibility.

4. Driver Identification and Performance Tracking: Geotab’s system allows for individual driver identification at the start of a journey using NFC ID tags. This feature is especially beneficial for pooled fleets, as it maintains consistent reporting on individual driving performance, regardless of vehicle changes. Sharing vehicles also reduces the number of vehicles needed on the road, aiding in efficient utilisation and overhead reduction.

5. Cost Efficiency and Fleet Optimisation: Streamlining vehicle use in field sales and service not only enhances service delivery but also leads to significant cost savings. By efficiently managing vehicle usage and minimising unnecessary overheads, Geotrac and Geotab’s solutions contribute to a more profitable and sustainable business model.

Geotrac is dedicated to elevating the field sales and service industry through innovative telematics solutions. Our technology is designed to enhance customer response times, optimise journey planning, and ensure operational excellence, driving your business to new heights of success and efficiency.